Frequently Asked Questions

To only browse the shows on Starastar, or to donate, you don't need to register

When you are an unknown artist, no one will pay much attention or money to your art. But to get all the recognition your hard work and artistic talent deserve, you need more visibility, more social encouragement and some financial support too!... Furthermore, if you simply want to use your talent for a good cause, to help someone else than you (who doesn't have to be an artist), you can also do that easily on Starastar...

  1. Put together a video showing what you do best artistically (i.e. commenting your artwork, a performance, anything creative...
    Sky's the limit!...)
  2. Create a Show on your personal Staratar Page with a little of information about yourself and your video.
  3. By following our very simple steps, begin to share your show...
  4. Keep up interacting with your friends (mainly on Facebook), and see your popularity and rewards growing!

Once you created and published your first show on Starastar, it may run indefinitely unless yourself decide to delete it.

Be aware though that the more Stars you are receiving, the higher your Show will rank in the public eye...

When your show hasn't receivend a donation for a while, you may see a warning message when you login to encourage you to Share again...

Naturally you can also decide to create a new Show at any time!

  • For a new Show to rank well on Starastar, it is crucial to share it at first with your closest friends and family and by doing so, to ask them to give you your first stars already. So, when your new fans will see that your Show collected a few stars ($$) already, they will be more inclined to give as well.
  • From the beginning, get into the habit to always ask your friends to also share the link of your Show with their own friends; if they cannot donate now, your Show will at least be shared and seen by many people quickly...
  • When sharing on Facebook, never just copy and paste your Link in a update; your friends will want to know more: what you are personally experiencing as an artist, what you are up to next, where you're performing or practicing your art... and of course they'll enjoy to see pictures: of you and your art, of the places you go, i.e. where you're practicing or performing; remember the saying '1 good picture is worth a 1000 words'... You can even add some numbers, statistics, or a nice quote, for all these get usually lots of attention on Facebook; by doing so, you will get more Likes, Shares and Comments, which can greatly increase the visibility of your Show to all, according to the 'algorithm of popularity' of Facebook.
  • Make updates of about 2-3 lines long as they are generally the ones that people read the most, statistically.
  • Finally, share also offline; write your Show's Link on a piece of paper or in your telephone and keep it on you all the time so that you'll be ready to give it to the next person you'll talk too.
  • THANK your supporters! ALWAYS! Thank them collectively, for example in a 'Give some news' posting, and individually, like in a private message to a recent donor. It's indeed very important that all your fans and donors feel how much you appreciate their support as much as they appreciate your talent.
  • INTERACT... A LOT! and have fun with it! To make feel all your fans like they are part of your growing success, always keep the conversation going. After setting a schedule for yourself, from twice a week to every day to 'Give some news', stick to it.
  • Reply to any comments, compliments, questions. It's also a good idea that you join some artistic groups you like on Facebook and share reciprocally and regularly with their members...

Nobody else but you will always own the intellectual property of your Show on Starastar. We respect and expect you to respect all the rights of copyright holders; thus it's also your responsibility to ensure that any content you publish on the platform is not violating any copyright of anybody else either (i.e. using in your video a song of another artist but without any permission). On another side, if you believe that your copyright rights are being violated anywhere on Starastar, please <%= link_to 'click here', terms_of_use_path %>.

You will never receive any bills and It will always be free to create as many shows as you want on Starastar. Only when you'll withdraw your donations' money, Starastar will automatically deduct a 9-10 % overall fee from each donation; this covers your donors' credit card, payment processing fees as well as the management and ongoing improvement of the Starastar platform. Note that your donors will never be charged any fees.

Although PayPal is known for effectively sending and receiving money between 2 PayPal account owners, when your donors want to pay with their credit card via PayPal, it can often be challenging to them and the probability of a failed transaction is unfortunately higher. Do not worry though, for our payment system Stripe is very simple to set up and to use while being as much secure as PayPal.

Starastar cannot give you legal advice. Money received from donation-based fundraising are likely to be considered non-taxable gifts, and a gift is generally defined for federal income taxes as an amount transferred 'out of detached and disinterested generosity' which is the case when receiving donations via Starastar. However, because everyone's tax situation is different, you may ask advice about your situation to a licensed tax advisor of your own jurisdiction.

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